How to communicate when cell towers are down

Video transcript

If cell towers stop working, repeatedly redialing is not a family communication plan. Start by finding a route that still works. Your backup needs a reachable person at the other end.

A short text may get through when calls fail because a network is busy. Ordinary text messages cannot bypass a completely unavailable cellular network. An unsent message is not a confirmed check-in.

Working home broadband may let you use Wi-Fi Calling or internet messaging. Your router, internet connection and service must still work. A hotspot on the same failed cellular network does not solve the problem.

Some phones and dedicated messengers offer satellite communication. Check your exact device, region, software and service. Emergency SOS and messaging family are different functions. Follow connection instructions, and only go outside when it is safe.

Two-way radios can connect nearby people without cell towers. Agree on settings and listening times, and test your real locations. Range varies. Follow local radio rules. A broadcast receiver lets you listen, but cannot send your status.

Choose an out-of-area contact, check-in windows and safe meeting arrangements. Give everyone a paper copy. Include school, caregiver and accessibility needs. A missed check-in is not proof of injury. Follow the agreed fallback and local instructions.

For an immediate emergency, try your local emergency number and supported emergency options. Do not wait for a check-in window. Read the full Ready and Resourceful guide and download the free family communication plan.